There are many reasons as to why a player may opt to close an account with an online casino. Just as the registration process was a breeze with bet365, the account closure process is easy too. Some casinos have always slowed the account closure process. They will involve bureaucratic process just to get the player keep wagering without factoring in why a player would want an account closed. Bet365 is an exceptional gaming site that has their customers at heart and will support the customer even when it comes to closing an account.
Some of the reasons why a player would want his/her account closed is; addiction, personal reasons, dissatisfaction with a bookmaker, and others. To close your bet365 account, you will first need to withdraw your account balance. To withdraw your account balance, you will first need to have your account verified.
Step by step process of account closure
The first step to close your account is to log in to your bet 365 account and click on the round menu icon which will pop-up a list of options. Click on the members menu as highlighted in yellow in the picture below.
Clicking on members icon will open a pop-up window. On the pop-up window you will need to head to the “my account” tab. Then you will head to the Responsible Gambling Controls tab, then head to the account closure tab.
One of the account closure options is indefinitely. This option gives the player an option to close the account permanently. The duration option provides the player with time range which they would want to limit themselves access to bet365. The until option provides the player with a specific date which they would want to limit access to bet365 account. You will need to pick one six of the options as to why you would want to close an account with bet365.
You will need to click on continue, to close your account. Bet365 goes overboard to find out why a player would close an account for certain reasons such as dissatisfaction with their service. Customer feedback is part of what drives their business and getting feedback from players helps them improve their service.
Other options to limit your access to bet 365 account
Besides the account closure option, there are other ways you can limit your bet365 account. Players who might want to limit their wagering options on their bet365 account may opt for one of the options in the three options in the Responsible Gambling Controls menu. For instance, the self-exclusion option would be best fit for players who might be developing a gambling problem and would want to exclude themselves from betting or any of the bet365 offers.
Players who have problems with staking huge amounts or making huge deposits may consider the deposit limit option. You can limit your deposit amount by week, 24-hour span or month. Once you select this option, you will only be able to deposit amounts that are within the limits you have set.